Help centre

Support

Got a question or an issue? We've got you covered. Browse the categories below or jump straight to Discord.

🎮

New to GT Craft? Learn how to join the server, pick your first car and earn your first race win.

🔧

Experiencing lag, disconnects or plugin errors? Check known issues or report a new one.

💰

Questions about GT$ purchases, missing items or refunds. Our team responds within 24 h.

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Unsure about a rule? Want to appeal a punishment? Fill in our ban-appeal form on Discord.

🏎️

Missing a purchased car, lost stats after a reset or tuning questions? We can help.

📣

Witnessed cheating, toxic behaviour or harassment? Submit a report with evidence in our Discord.

Quick answers

Frequently asked

How do I join the server?

Open Minecraft Java Edition, go to Multiplayer → Add Server, and enter play.gtcraft.cz. You need Java Edition 1.20+.

Why can't I see my purchased car?

After purchasing, type /redeem in-game to claim your vehicle. If the issue persists, open a ticket on Discord.

How do I earn GT$?

You earn GT$ by finishing races, completing daily challenges and winning tournaments. The higher your placement, the more you earn.

Is the server free to play?

Yes, 100%. Three starter cars are completely free. GT$ can be earned in-game or purchased to get premium vehicles faster.

Can I transfer my progress to another account?

Progress is tied to your Minecraft UUID. Account transfers are not supported at this time.

How do I appeal a ban?

Join our Discord server and open a ticket in the #ban-appeals channel. Include your username and a brief explanation.